Summary / Introduction
There is a known compatibility issue affecting Pro‑Codec and Codec Toolbox plug‑ins when used in certain Steinberg hosts such as Cubase and WaveLab.
In these cases, the host is unable to locate a required library file, which prevents the plug‑in from loading correctly.
This guide explains the cause and provides a temporary workaround until a permanent fix is released.
Affected Products
Pro‑Codec
Codec Toolbox
Affected Hosts
Steinberg Cubase
Steinberg WaveLab
Cause
The issue is due to the host being unable to locate the mmtisobmff.dll dynamic library in its default system folder.
Without this file in a location the host can read, the plug‑in fails to load.
Workaround
Important: This is a temporary solution. We plan to address compatibility in a future update.
Close all Steinberg applications before making changes.
On your system, open the folder:
C:\Windows\System32\
Locate the file:
mmtisobmff.dll
Copy (or move) this file to the Sonnox VST3 plug‑in directory:
C:\Program Files\Common Files\VST3\Sonnox
Relaunch your Steinberg host and check that your Sonnox Codec plug‑in now loads correctly.
Notes & Safety
Copy vs Move: We recommend copying rather than moving the file, so it remains in its original location for other applications that may rely on it.
Permissions: You may need Administrator rights to copy files into Program Files directories.
System File Warning: Do not rename or delete
mmtisobmff.dll
. This is a valid Windows system component.
Related Articles / Links
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