If your Sonnox plug‑ins are not appearing in Cubase or Nuendo, a plugin rescan to clear blacklist entries and cache often resolves the issue.
This guide covers the correct steps to force a rescan and restore missing plug‑ins using Steinberg’s latest interface (as of Cubase/Nuendo 10+).
Prerequisites
- Cubase or Nuendo fully closed (not running in background).
- Administrative permissions if needed.
- Hidden files and folders visible (for cache removal if needed).
Step‑by‑Step Solution
1. Use the VST Plug‑In Manager
- Open Cubase or Nuendo.
From the Studio menu, select VST Plug‑In Manager (or in older versions, via Devices → Plug‑In Manager).
Click the gear icon (settings), then choose Rescan All to refresh all plugin folders.
2. Reactivate Blocklisted Plug‑ins
- Within the Plug‑In Manager, switch to the Blacklist tab.
Select any Sonnox plug‑in listed and click the Refresh/Reactivate button to allow Cubase/Nuendo to load it again.
Additional Steps (Advanced Troubleshooting)
If rescanning in‑software doesn’t work, you can manually clear plugin cache files:
macOS
- Quit Cubase/Nuendo.
- Go to
~/Library/Preferences/Steinberg/<Version> - Delete the files:
vst3plugins.xmlvst3blacklist.xml
Relaunch the DAW — this forces a full plugin rescan.
Windows
- Quit the DAW.
- Run:
%appdata%\Steinberg\<Cubase_or_Nuendo_version>_64\ - Delete these files:
Vst2xPlugins Cubase (x86_64).xmlVst2xBlacklist Cubase.xml
- Also remove VST3 cache files if present (
vst3plugins.xml,vst3blacklist.xml). Relaunch the DAW to force a rebuild.
Troubleshooting / Alternative Fixes
-
If Sonnox plug‑ins still don’t show up:
- Confirm the AAX/VST plugin files are installed in the correct default plugin locations.
- Make sure your iLok authorisation is active (see related licensing articles).
If the plugin had previously caused a crash, it may remain blacklisted — reactivation is required.
FAQ / Common Questions
Q: Where is the “Rescan All” button in newer Cubase/Nuendo versions?
A: It’s located in the VST Plug‑In Manager settings—click the gear icon to access it.
Q: Does this process remove my project data or presets?
A: No, only plugin scan and blacklist cache files are cleared. Your sessions and settings remain unchanged.
Q: Cubase crashes during the rescan. What now?
A: This may indicate a problematic plugin. Manually removing caches or trashing preferences can help resolve persistent crashes.