If your Sonnox plug‑in doesn’t appear in your DAW after installation, it may have been blocklisted or skipped during the DAW’s plug‑in scan.
This can happen if:
- The plug‑in wasn’t activated to a valid iLok location before opening your DAW.
- You ran the installer while your DAW was still open.
- Your DAW detected a connection or licence issue and marked the plug‑in as “faulty.”
This guide walks you through checking your installation, licence activation, and re‑scanning your plug‑ins.
Prerequisites
- Latest Sonnox plug‑in installer (download here).
- Latest iLok License Manager installed (download here).
- Valid Sonnox licence in your iLok account.
- Correct DAW plug‑in scan paths set.
Step‑by‑Step Solution
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Close All DAWs
- Make sure no DAW is running before making changes.
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Open iLok License Manager
- Sign in to your iLok account.
- Check you’re signed into the correct account if you have more than one.
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Check Your iLok
- If using USB, plug it in and confirm it appears in the left panel.
- If using iLok Cloud, go to File → Open Cloud Session.
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Confirm Your Licence is Activated
- Your Sonnox licence must be activated to your iLok USB, your computer (Machine Authorisation), or Cloud.
- If not, drag it from your account onto the correct location.
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Synchronise Your iLok (USB only)
- Right‑click your iLok and choose Synchronise.
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Check Plug‑in Installation Location
- Ensure the plug‑ins are installed in your DAW’s default plug‑in folders.
- Confirm your DAW is set to scan these folders.
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Re‑Scan Plug‑ins in Your DAW
- Most DAWs allow you to clear the plug‑in cache and force a rescan.
- See DAW‑specific instructions below.
Troubleshooting / Alternative Fixes
If your plug‑in still doesn’t appear:
- Cubase / Nuendo – Rescanning Plug‑ins in Cubase
- Pro Tools – Re‑Scanning AAX Plug‑ins for Pro Tools
- Logic Pro – Re‑Scanning AU Plug‑ins in Logic
- Ableton Live – Re‑Scanning Plug‑ins in Ableton Live
- Studio One – Re‑Scanning Plug‑ins in Studio One
If your DAW isn’t listed, refer to its user guide for the exact steps.
FAQ / Common Questions
Q: I activated my plug‑in but it still doesn’t show up. Why?
A: Make sure the activation happened before launching your DAW, and check your DAW is scanning the correct folder.
Q: Can I just reinstall?
A: Yes. Reinstalling the latest version of your plug‑in can reset installation paths and resolve detection issues.