Mac
- Navigate to: Macintosh HD/Users/<your username>/Library/Preferences/Avid/Pro Tools
- Delete the files: InstalledAAXPlugIns
- Re-open Pro Tools
How to navigate to the user Library folder
- In the Finder Select the Go menu from the main menubar
- Hold the Alt key and select the new Library item which appears
Windows
- Navigate to: \Users\<username>\AppData\Roaming\Avid\Pro Tools
- Delete the file: InstalledAAXPlugins
- Re-open Pro Tools
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