This article outlines the process for purchases made directly through Sonnox.com. If you bought your Sonnox licence from a third party dealer/reseller, please refer to this article. 

Overview

This guide explains how to purchase a plugin directly from Sonnox.com, access your downloads, and activate your licence.

Step 1: Select Your Plugin 

1. Visit Sonnox.com.
2. Browse to the plugin or bundle you wish to purchase.
3. Review the product information, system requirements, and pricing.
4. Click Add to Basket.

Step 2: Review Your Basket

1. Open your basket.
2. Confirm the products you wish to purchase.
3. Apply any discount or promotional codes, if applicable.
4. Click Checkout to continue.

Step 3: Complete Checkout

1. Enter your contact and billing details.
2. Select your preferred payment method.
3. Review your order.
4. Complete the purchase.

Once payment has been successfully processed, your order will be confirmed.

Step 4: Order Confirmation

After completing your purchase, you will receive an order confirmation email containing:

• Your order reference
• Download information
• Details on how to deposit your licence

If you do not receive the email within a few minutes, please check your spam or junk folder.

Step 5: Deposit Your Licence

Before you can use your plugin, you must deposit your licence to an iLok account.

To do this:

1. Visit the licence deposit page linked in your order confirmation email, or visit our licence deposit page via - This Link 
2. Enter the required information, including your:
   • Order ID 
   • Purchase email address
   • iLok User ID
3. Submit the form.

Your licence will then be deposited to your iLok account.

Don't have an iLok account?
You can create one free of charge at www.ilok.com before depositing your licence.

Problems depositing your licence? Please refer to the article links below - 

'Order ID Not Found' - Licence deposit guidance for Dealer customers

Licence Deposit Error Codes: What They Mean and How to Fix Them

Sonnox Website - Known issues FAQs

Step 6: Download and Install Your Plugin

1. Download the installer using the links provided in your order confirmation email.
2. Run the installer.
3. Follow the on-screen instructions to complete the installation.

Step 7: Activate Your Licence

Please refer to the following support articles relating to iLok activation - 

Activating Your Sonnox Licence in iLok Licence Manager

Understanding iLok & How to Authorise Your Licences

If you experience any issues during purchase, licence deposit, installation, or activation, please contact Sonnox Support with your order number and a description of the problem.