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      • Drum Gate 2
      • Dynamic EQ
      • Dynamics
      • Envolution
      • EQ
      • Inflator
      • Limiter
      • Reverb
      • SuprEsser
      • TransMod
      • View All
      • Claro
      • ListenHub
      • Voca
      • VoxDoubler
      • View All
      • Broadcast Bundle
      • Elite Bundle
      • Enhance Bundle
      • Essential Bundle
      • Live Bundle
      • Mastering Bundle
      • View All
      • AAX-DSP
      • Referencing Tools
    • Knowledge Base
    • Contact Us
    • Legacy Licences and Upgrades
    • Installers and Docs
      • Explore All Articles
      • About Sonnox
      • Education
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      • Dealers and Distributors

Help Centre

Home | Contact

  1. Sonnox
  2. iLok and Licensing

iLok and Licensing

Find help with iLok licence activation, common troubleshooting steps, and general iLok information. This section also covers iLok account management and administration to keep your licences running smoothly.

Getting Started with iLok

  • What Is iLok and How Do I Use It?
  • Setting Up an iLok Account: A Step‑by‑Step Guide
  • Activating Licences in the iLok License Manager

iLok Account Troubleshooting

  • Do I Have More than One iLok Account?
  • I’ve Got a New Computer – How do I Move my Sonnox Plugins and Licences?
  • I’ve Deposited my Sonnox Licence into the Wrong iLok Account, What Should I Do?
  • Forgotten Your iLok User ID? Here's How to Recover It
  • Activation Troubleshooting - Why Can't I Activate My Licence?
  • iLok Licensing Timing Out While In Use? Here's What's Happening

Depositing your Licence

  • iLok Deposit Error Codes: What They Mean and How to Fix Them
  • 'Empty User Name Returned' - Licence Deposit Error Message
  • 'Order ID Not Found!' - Licence Deposit Error Message for Dealer Customers

Licence Activation

  • iLok Activation Locations – How to Choose the Right One
  • How to Use iLok Machine Activation
  • How to Use iLok Cloud Activation
  • How to Move a Licence Between iLok Cloud, iLok Machine, and iLok USB
  • How Many Activations Come With Sonnox Licences?
  • How To Use Sonnox Plugins Offline

iLok USB - Lost, Stolen or Broken

  • Is Your iLok USB Lost, Broken, or Stolen? Here's How to Get Your Sonnox Licences Back

Account Licence Transfers

  • Transferring Your Sonnox Licence to Another iLok Account – Rules, Fees, and Process
  • Thinking of Purchasing Sonnox Plugins Second-Hand? Read This First!
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